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Losing registration info
Posted: Tue May 15, 2012 9:38 am
by groupThink
Hi,
When applying a registration key through the c# / .net API everything seems to work. Then at some time later ( less than 24 hours ) and after a few reboots the software is now reporting as un-registered.
Any ideas ?
Best regards,
Chris
Re: Losing registration info
Posted: Wed May 23, 2012 9:27 am
by Enigma
Chris, if you are using Hardware Locked registration keys and if you use HDD Serial for hardware lock then there could be such problem.
It was solved in the version Enigma Protector 3.60, but for all projects created before 3.60 we have kept the old style of retrieving of HDD Serial.
To fix this problem for existing project, create new project in Enigma Protector, then go to main menu - Files - Import Project and import all the settings from your existing project. Use this newly create project for protection of your files.
Re: Losing registration info
Posted: Wed May 30, 2012 10:09 am
by groupThink
Thanks for your help.
Re: Losing registration info
Posted: Wed May 30, 2012 10:27 am
by Enigma
If it will be possible, please let me know if the problem is solved.
If still no, we may use the debug version of Enigma Protector to find an exact reason of fail.