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Internal Protection Error, please contact to author
Posted: Wed Dec 18, 2019 5:49 am
by vinni
Hi there,
one of our users gets the error on launch the program. Win10 (latest release/updates) on MS Surface Pro X, x64.
The program (x86) has been protected on Win10 x64, Enigma v4.20.
Thanks in advance!
Re: Internal Protection Error, please contact to author
Posted: Wed Dec 18, 2019 9:10 pm
by DanielF
McAfee dialog box appear on real time scan and delete my application.exe
McAfee error Real Protect-SS!AF3525693DE4
Re: Internal Protection Error, please contact to author
Posted: Thu Dec 19, 2019 12:56 am
by Ilya
DanielF wrote: ↑Wed Dec 18, 2019 9:10 pm
McAfee dialog box appear on real time scan and delete my application.exe
McAfee error Real Protect-SS!AF3525693DE4
This is McAfee false positive issue. You need to concact with McAfee support.
Re: Internal Protection Error, please contact to author
Posted: Mon Dec 23, 2019 12:47 pm
by Enigma
vinni wrote: ↑Wed Dec 18, 2019 5:49 am
Hi there,
one of our users gets the error on launch the program. Win10 (latest release/updates) on MS Surface Pro X, x64.
The program (x86) has been protected on Win10 x64, Enigma v4.20.
Thanks in advance!
Hi, I recommend to upgrade to recent version of protection since version 4.20 may have problems with this version of Windows.
If you wish, we can send you a recent version for testing to make sure it works for you, send us request at
support@enigmaprotector.com
Re: Internal Protection Error, please contact to author
Posted: Wed Jan 15, 2020 5:37 am
by vinni
>> If you wish, we can send you a recent version for testing to make sure it works for you, send us request at
support@enigmaprotector.com
Nobody is answering there...

Re: Internal Protection Error, please contact to author
Posted: Wed Jan 15, 2020 2:22 pm
by Enigma
Hi, we are sorry, but did not get any email from you within last days.
Can you please repeat it?
Re: Internal Protection Error, please contact to author
Posted: Thu Jan 16, 2020 1:49 pm
by vinni
>> Can you please repeat it?
Done.
Re: Internal Protection Error, please contact to author
Posted: Fri Jan 17, 2020 1:06 pm
by Enigma
Received, just replied.