Losing registration info

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groupThink
Posts: 15
Joined: Mon Apr 02, 2012 4:08 pm

Losing registration info

Post by groupThink »

Hi,

When applying a registration key through the c# / .net API everything seems to work. Then at some time later ( less than 24 hours ) and after a few reboots the software is now reporting as un-registered.

Any ideas ?

Best regards,

Chris
Enigma
Site Admin
Posts: 3085
Joined: Wed Aug 20, 2008 2:24 pm

Re: Losing registration info

Post by Enigma »

Chris, if you are using Hardware Locked registration keys and if you use HDD Serial for hardware lock then there could be such problem.

It was solved in the version Enigma Protector 3.60, but for all projects created before 3.60 we have kept the old style of retrieving of HDD Serial.

To fix this problem for existing project, create new project in Enigma Protector, then go to main menu - Files - Import Project and import all the settings from your existing project. Use this newly create project for protection of your files.
groupThink
Posts: 15
Joined: Mon Apr 02, 2012 4:08 pm

Re: Losing registration info

Post by groupThink »

Thanks for your help.
Enigma
Site Admin
Posts: 3085
Joined: Wed Aug 20, 2008 2:24 pm

Re: Losing registration info

Post by Enigma »

If it will be possible, please let me know if the problem is solved.

If still no, we may use the debug version of Enigma Protector to find an exact reason of fail.
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