Virus after pack my win32 file

Post here messages if you have any problems with working of Enigma Protector
Post Reply
MixBanana
Posts: 13
Joined: Thu Sep 29, 2011 11:38 am

Virus after pack my win32 file

Post by MixBanana » Sun Aug 26, 2012 6:53 am

I am bought enigma protector so this is means i am using registered enigma.
scan after i pack my win32:
https://www.virustotal.com/file/e3b524f ... 345963792/
Before i pack it i got 0 viruses, i am using v3.80.
Any help?...

Enigma
Site Admin
Posts: 2516
Joined: Wed Aug 20, 2008 2:24 pm

Re: Virus after pack my win32 file

Post by Enigma » Wed Aug 29, 2012 8:29 am

Hi MixBanana,

Sorry for the delay in reply.

This is false detection and I recommend you to follow the instructions there to fix it:
http://www.softwareprotection.info/2011 ... -to-solve/

You will need to send protected sample to couple of antiviruses.

If you would like, we can help you and submit the sample ourself (send me a link to your protected file in PM).

MixBanana
Posts: 13
Joined: Thu Sep 29, 2011 11:38 am

Re: Virus after pack my win32 file

Post by MixBanana » Fri Aug 31, 2012 12:04 pm

So how to fix that problem?
http://virusscan.jotti.org/en/scanresul ... 8719945a41
Maybe the problem in the enigma settings?

Enigma
Site Admin
Posts: 2516
Joined: Wed Aug 20, 2008 2:24 pm

Re: Virus after pack my win32 file

Post by Enigma » Fri Aug 31, 2012 12:23 pm

No, settings are not a problem. And fix is very simple.

ClamAV: submit the file using this form http://www.clamav.net/lang/en/sendvirus/submit-fp/
Emsisoft and Ikarus: email the protected sample to false-positive@ikarus.at
Sophos: submit the file using this form https://secure.sophos.com/support/samples/ mark file as false detection
VBA: email sample to newvirus@anti-virus.by and notify that it is a false detection

Do these steps and file will be known as clean.

Good news is that soon we will have a solution that will avoid all false detection. I will notify users when it comes.

Post Reply