Hi
Do you know the hyperlink to submit false negatives to McAfee?
So that we can get it whitelisted as Mcafee had consistently detected our Enigma protected
programs as Trojan malware.
We do know about the link for windows defender submission
https://www.microsoft.com/en-us/wdsi/filesubmission
but we really need McAfee's file submission link
Thank you
Where can we submit false negatives to McAfee?
Re: Where can we submit false negatives to McAfee?
I got the following reply from McAfee
Email the sample to us:
o If the sample file is smaller than 50 MB, you can submit samples to us by emailing virus_research@avertlabs.com, and attaching the file to your email. When you submit a sample via email, ensure that your attachment is contained in a password-protected ZIP file, with the password: infected (all lowercase).
o If the sample file is larger than 50 MB, contact Technical Support with the relevant screenshot and the sample submission ID.
NOTE: If the ZIP file is smaller than 50 MB, it must not contain more than 30 files.
Email the sample to us:
o If the sample file is smaller than 50 MB, you can submit samples to us by emailing virus_research@avertlabs.com, and attaching the file to your email. When you submit a sample via email, ensure that your attachment is contained in a password-protected ZIP file, with the password: infected (all lowercase).
o If the sample file is larger than 50 MB, contact Technical Support with the relevant screenshot and the sample submission ID.
NOTE: If the ZIP file is smaller than 50 MB, it must not contain more than 30 files.
Re: Where can we submit false negatives to McAfee?
Hi Paul, yes, this way is described in their Knowledge Base: https://kc.mcafee.com/corporate/index?p ... id=KB83659