I just tried to log in and i get this error
"Please sorry, your account is suspended, it will be approved by administrator soon and you will be able to login.
Please check your email, some additional information may be required by administrator!"
Any ideas ?
Account suspended ?
Re: Account suspended ?
Hi, yes, 2checkout contacted us and informed that your payment transaction is blocked until you provide them additional documents of purchase. If the documents won't be provided, transaction will be returned.
They asked to stop any services related to your payment.
Please provide them the documents that they ask, otherwise the license will be revoked.
They asked to stop any services related to your payment.
Please provide them the documents that they ask, otherwise the license will be revoked.
Re: Account suspended ?
No problem, I just sent them the info they want.
hopefully it will get clear today or tomorrow, kinda weird since i paid with PayPal that they want that
hopefully it will get clear today or tomorrow, kinda weird since i paid with PayPal that they want that
Re: Account suspended ?
Probably they just double check to avoid chargebacks and additional expenses. Let us know about results at support@enigmaprotector.com so we will unsuspend your account.