Some unknown errors?

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master2015hp
Posts: 2
Joined: Fri Nov 23, 2018 10:41 pm

Some unknown errors?

Post by master2015hp » Sat Feb 29, 2020 8:32 pm

Hi, i want to ask about some problem that happened to my game which protected with Enigma Protector 6.6.
It happened just one time and i haven't got that problem since then, but, the cause is unknown so i feel really nervous. I had only able to copy the text of that error:
OS: Workstation, No ServicePack
CPU: GenuineIntel, Intel Celeron, MMX @ 1900 MHz

Module name: C:\Users\ASUS\Desktop\GAMES\Final\GAME-DLSITE\Game.exe

Application data:
VmVyc2lvbjogV2xORlVWQmVLQ1JlTmlvbU55c29PU1VwTzFjbkt3RUd
WandnT0Q0dmNtVjRmWFl5SXlZNkpTMUlPalpNVG5keWNEbFZjSEoyZl
VFeg0KSW1hZ2VCYXNlOiAxMDAwMDAwMA0KLTENCkNvZGUgPSBbMjFdD
QotIDANCi0gMA0KLSAyMjcNCi0gNzYzRjAwMDANCi0gWzMNCjAwMTQw
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EdBTUUtRExTSVRFXEdhbWUuZXhlDQoNClJHU1MzIFBsYXllcg0KMywg
MCwgMCwgMQ0KQ29weXJpZ2h0IChDKSAyMDExIEVudGVyYnJhaW4sIEl
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kbGwNCj4gQzpcV2luZG93c1xTWVNURU0zMlx3c29jazMyLmRsbA==
And, also, a player who use Windows10 complainted "I get the error "This program can not be run with virtualization tools", but I'm on Windows 10 and not using any virtual machines" - I did use Virtualization Tools check-up protection but definitely window10 wasn't in the list. So...?

Thank you, hoping you can help me to answer the questiosn

Ilya
Posts: 81
Joined: Tue Oct 07, 2014 2:31 am

Re: Some unknown errors?

Post by Ilya » Sun Mar 01, 2020 2:21 am

2. There is such thing as virtualization based security in Windows 10.
It seems that this may cause a problem. In fact, the whole system is really running under Hyper-V hypervisor, so the error makes sense.
You can check this with msinfo32. "System summary"-> Device Guard properties.

Ilya
Posts: 81
Joined: Tue Oct 07, 2014 2:31 am

Re: Some unknown errors?

Post by Ilya » Mon Mar 02, 2020 5:56 am

1. You did not provide enough information to identify the problem. This may be a bug in your game.
Maybe your antivirus(avast) is the cause of the error:
C:\Program Files\AVAST Software\Avast\x86\aswhook.dll
AVAST Software
Hook Library
19.8.4793.0
None
Copyright (C) 2014 AVAST Software
None
19.8.4793.0
Avast
9423419ac88933e9509a42572c915e3d95671297
This is hook library that could potentially break protected application.

Enigma
Site Admin
Posts: 2557
Joined: Wed Aug 20, 2008 2:24 pm

Re: Some unknown errors?

Post by Enigma » Mon Mar 02, 2020 9:21 am

Hi all,

Ilya is right, if you decode this message from base64 you find that this is an exception from AVAST component.
Problem does not belong to protection.

master2015hp
Posts: 2
Joined: Fri Nov 23, 2018 10:41 pm

Re: Some unknown errors?

Post by master2015hp » Mon Mar 02, 2020 9:41 am

Oh thank you very much, everyone. I think it's true that avast antivirus is problem. It's just that i didn't know it was base64 decode :O

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