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Account suspended

Posted: Sat May 23, 2015 6:47 am
by cooldeny
Hi there,
I receive an email (after payment) with my login credentials on enigma panel but..when I try to connect the 'answer' is:
Please sorry, your account is suspended, it will be approved by administrator soon and you will be able to login...

Please help to solve this..

Thanks in advance..Denyss

Re: Account suspended

Posted: Mon May 25, 2015 8:30 am
by cooldeny
..It takes a while to activate the account..
..But I think it's regarding the security of money transaction..
..Now I have acces into my account panel..

Re: Account suspended

Posted: Tue May 26, 2015 3:11 pm
by Enigma
Dear topic starter and anybody who is also looking this thread.

There is an additional anti-theft method used in our product for it self. Sometimes, your account get suspended, this happens for new customers only. If your account is suspended, then it is being reviewed manually by our staff. There is nothing wrong and nothing critical, in any case, we will contact you using the ordering email or your account will be just activated.