Problem After Registration

[vcajes]

Hi.

I have a problem.
I create a project with limitation of 30 days.
In Time control all checks are marked too.
In Registration Features->Hardware Lock I selected Hard Disk Serial Number.

Then a Install the programs, run, etc etc. When the 30 days expires, I put the key generated with the keygen, and everything works fine!

But now comes the problem, after some days, I really don't know how many, but it could by 30 days after registration okay, the program blocks again. And thats a problem, because I sell the key to my clients, and the program blocks after some days again.

Can you add an option to DO NOT CHECK ANYTHING after a successfull registration? It's really annoing this.

Thanks!

[vcajes]

In hardware lock I admit 1 change in HardDisk Serial Number. Don't know if this could be the problem too... just adding to my log file..

[Enigma]

Hi vcajes,

When you are generating the registration key, do you lock them to Hardware ID?

If yes, can you please determine, does hardware id change cause reset of the key or no?

For example, take the hardware id that user provided you when registered first time and take it when key became blocked. Are these same hardware id?

The HDD Serial hardware lock had a problem in Enigma Protector, it really changed for a some days. But this problem had been solved since version 3.60. But for the compatibility reason, we have kept old code for old created projects. So even 3.60 and 3.70 version may have same bug if you are using project file create in old version of Enigma.
To fix this, you should open your .enigma project file in notepad. From beginning this file should look like:

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<EnigmaProject Version="1.60">
  <EnigmaProjectDetails>

you should change it to

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<EnigmaProject Version="1.60">
  <Compatibility>
    <Level1>True</Level1>
    <Level2>True</Level2>
  </Compatibility>
  <EnigmaProjectDetails>

This problem had been described in announcement ща 3.60

[vcajes]

I really dont know if the HardwareID changes or not! =/ And I cant verify that! I will need to install in another machine and wait to the program get blocked again!

And for your advice, I already have those lines with compatibilty level 1 and 2 in my enigma protector, and still Fails!

I really need a fast solution here, my clients are very dissapointed!

How dificult it is that you can add that feature, that do no check anything after a sucessfull registration?

Because the problem its not solved!

Thanks!

[Enigma]

Unfortunately, even if the problem exists it can't be solved until we know the reason of the problem.

If this happens for all clients, then this is not a problem of Hardware ID.

Don't you limit the key to 30 days? So after 30 days it stops to work?

[vcajes]

Wow... the key can have expiration date?

When I generate the keygen I check the hardwareId and the days limit!

If I put 30days limit in my enigma project, then in my keygen I put 30 days limitation too! It this the fault?

[Enigma]

Exactly, this does mean that the key will be working 30 days only...

If you want to limit the application to work in trial period for 30 days, then you should use Trial Control - Days Limitations.

[vcajes]

Thanks Enigma for your time!
Now, that I really know how this protector works, I think this was the best buy ever!

Thanks!

[Enigma]

Thanks you Write me back if you will have any problems.