Virtual Box not run on a small number of users

Issues related to Enigma Virtual Box
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Elbaf
Posts: 5
Joined: Sat Nov 02, 2019 1:22 pm

Virtual Box not run on a small number of users

Post by Elbaf » Sat Nov 02, 2019 1:29 pm

I am using VB for node
  for most (99%) users the program starts, but there is some exception with the same parameters, the WIN 10 -64 bit file starts and remains in the background. something prevents it from starting
are there any known exceptions?

Enigma
Site Admin
Posts: 2627
Joined: Wed Aug 20, 2008 2:24 pm

Re: Virtual Box not run on a small number of users

Post by Enigma » Sun Nov 03, 2019 5:24 pm

Hi, in some cases, the antivirus may delay execution until it check the file.
Try to disable antivirus temporary just to check if this is a core of issue.

Elbaf
Posts: 5
Joined: Sat Nov 02, 2019 1:22 pm

Re: Virtual Box not run on a small number of users

Post by Elbaf » Fri Nov 29, 2019 11:25 am

Antivirus is not installed.
NW.exe itself starts without virtualization.
During virtualization, with different exe parameters, the file does not start. Stay in the background.
Not only Enigma VB has the same behavior, but also the licensed Enigmaprotector
Out of approximately 1,000 workstations, 50 exe doesn't start

Elbaf
Posts: 5
Joined: Sat Nov 02, 2019 1:22 pm

Re: Virtual Box not run on a small number of users

Post by Elbaf » Fri Feb 05, 2021 4:45 pm

The problem has not been resolved, I sending the debug logs , no one answered, despite the purchased enigma protector in which the same errors :|

Enigma
Site Admin
Posts: 2627
Joined: Wed Aug 20, 2008 2:24 pm

Re: Virtual Box not run on a small number of users

Post by Enigma » Tue Feb 09, 2021 3:07 pm

Hi, please try the recent version 9.60, hope it will work well.

Elbaf
Posts: 5
Joined: Sat Nov 02, 2019 1:22 pm

Re: Virtual Box not run on a small number of users

Post by Elbaf » Fri Feb 12, 2021 5:52 pm

Unfortunately to no avail

Elbaf
Posts: 5
Joined: Sat Nov 02, 2019 1:22 pm

Re: Virtual Box not run on a small number of users

Post by Elbaf » Mon Feb 15, 2021 11:53 pm

Perhaps there is a workaround for users? If you said that the error is understandable, is it really impossible to find a way to fix it?

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