Hi,
I just purchased Enigma Protector version 5.50 and when I try to start the program I get the following error:
Internal Protection Error, Please contact author
Internal Protection Error
Re: Internal Protection Error
Hi Mark, probably, you have some settings that are not compatible with your file.
In most cases the plugins are causing such problem. Disable all plugins at Miscellaneous - Plugins and try to protect again.
In most cases the plugins are causing such problem. Disable all plugins at Miscellaneous - Plugins and try to protect again.
Re: Internal Protection Error
How do I disable plugins? Keep in mind I cannot start Enigma Protector because I get the Internal Protection Error. Just to be clear - the error happens when trying to open Enigma32g.exe so I cannot protect anything, I cannot change settings, I cannot do anything - Enigma Protector ITSELF does not load.
Re: Internal Protection Error
Please try to right click on a file and check the file digital signature. It should be valid. I suspect that the file could be modified, thus it does not work.
Can you please also contact us by email at support@enigmaprotector.com and we will try to fix this problem.
Can you please also contact us by email at support@enigmaprotector.com and we will try to fix this problem.
Re: Internal Protection Error
I sent an email to support@enigmaprotector.com a couple of times regarding my issue but still no reply. Did my email arrive successfully?
Re: Internal Protection Error
Hi Mark, most of the users do not have any problem with this version. I think this is something specific for your PC only.
- Can you please try to run it on another computer?
- Try to disable the antivirus, just to make sure it affects the program
- Completely uninstall and install again version 5.50.
If nothing helped, we will send you a debug version for testing.
- Can you please try to run it on another computer?
- Try to disable the antivirus, just to make sure it affects the program
- Completely uninstall and install again version 5.50.
If nothing helped, we will send you a debug version for testing.
Re: Internal Protection Error
I do not have any other computer to test on. I tried uninstalling and re-installing many times, deactivating the anti-virus makes no difference. So a debug version would probably be a good idea.