Hello to everybody,
I'd like to ask does the support for this tool is very bad only for me or everyone has the same problems? I wrote to support@enigmaprotector.com yesterday and until now no answer...
Support - sucks or ....
Re: Support - sucks or ....
We did not get any email from you, at least from the email address associated with your account on the forum.
You may ask your question here.
You may ask your question here.
Re: Support - sucks or ....
Hello,
I have Enigma protector 5.40. I put some dll files into virtual box and then protect all in one. Virtual Box option worked very well until now. I don‘t know what happend. I‘ve tryed many ways to fix ths problem (reinstall, create new project, clean up registry, chandge directory). Nothing helped. Now I downloaded new version of Enigma VirtualBox and put there dll with virtual registry and – vualia. It works, but file is not protected.
Can you advice me what to do. Maybe there is some bug with Enigma protector VIRTUAL BOX option?
p.s. Or maybe I can protect boxed aplication somehow?
I've checked on other PC. Maybe the problem is that I put to Virtual box two dll‘s which both has to be registered?
I have Enigma protector 5.40. I put some dll files into virtual box and then protect all in one. Virtual Box option worked very well until now. I don‘t know what happend. I‘ve tryed many ways to fix ths problem (reinstall, create new project, clean up registry, chandge directory). Nothing helped. Now I downloaded new version of Enigma VirtualBox and put there dll with virtual registry and – vualia. It works, but file is not protected.
Can you advice me what to do. Maybe there is some bug with Enigma protector VIRTUAL BOX option?
p.s. Or maybe I can protect boxed aplication somehow?
I've checked on other PC. Maybe the problem is that I put to Virtual box two dll‘s which both has to be registered?
Re: Support - sucks or ....
Please check your email.
Re: Support - sucks or ....
Please check your email
Re: Support - sucks or ....
I'm experiencing same problem with Enigma Protector 5.40 x86 virtual box, my app is freezing at any windows 7/8/10 but with standalone Enigma Virtual Box all working fine... but no protection.
Yesterday I extend my license to get it work but no way..
Please contact me, Vlad.
Same email as here.
Regards, Jozee.
Yesterday I extend my license to get it work but no way..
Please contact me, Vlad.
Same email as here.
Regards, Jozee.
Re: Support - sucks or ....
Hi Jozee, I believe there could be something with the settings in your project file and not Virtual Box feature.
We have sent an email to you.
Also, please check if you are not using any plugins at Miscellaneous - Plugins.
We have sent an email to you.
Also, please check if you are not using any plugins at Miscellaneous - Plugins.
Re: Support - sucks or ....
All working fine now, I realized it was my clients fault because they don't get all files for my app and I got various results on many operating systems (freeze) so at first I think it's virtual box feature problem.
After many tests it's working fine and in my case it wasn't Enigma Protector problem!
Sorry for disturbing (I was out of mind because I tried all in program)
Support is fast responding so I would recommend them!
Regards, Jozee.
After many tests it's working fine and in my case it wasn't Enigma Protector problem!
Sorry for disturbing (I was out of mind because I tried all in program)
Support is fast responding so I would recommend them!
Regards, Jozee.
Re: Support - sucks or ....
Thank you very muchJozee wrote: Support is fast responding so I would recommend them!
